COOKIE POLICY
Cookie Policy
Effective Date: May 22, 2025
This Cookie Policy explains how 10 Pillar Productions, LLC ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website (https://www.10pillarproductions.com) ("Site"). This policy provides a detailed overview of what cookies are, why we use them, the different types we may employ, how you can manage your preferences, and your legal rights in relation to data collected through cookies.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, mobile phone, tablet, etc.) when you visit a website. These files store information related to your visit, such as preferences, login status, and interaction history. Cookies are used by website owners to make their websites work more efficiently, enhance performance, personalize user experience, and gather statistical insights.
Cookies may be classified by:
Origin: First-party (set by us) or third-party (set by external services integrated into the website)
Duration: Session cookies (expire when the browser is closed) or persistent cookies (remain until manually deleted or expired)
Purpose: Functional, analytical, advertising, or essential
2. Why We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
Site Functionality: To enable core features such as secure access, user authentication, and navigation.
User Preferences: To remember your selected settings, such as language, theme, or display preferences.
Analytics and Insights: To understand how users engage with our content, how frequently pages are visited, and how navigation flows across the site. This helps us improve content, layout, and services.
Embedded Services: To support third-party platforms that enhance functionality (e.g., embedded video content, social media plug-ins, and web fonts).
Security and Fraud Prevention: To ensure secure access to the Site and to detect malicious behavior.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential to operate the Site and cannot be switched off in our systems. They are typically set in response to user actions, such as logging in or filling out forms. Disabling these may prevent core functions from working properly.Performance and Analytics Cookies
Used to collect information on how users interact with the Site. These cookies help us identify performance issues and understand visitor behavior. Common analytics tools include Google Analytics, which may use cookies to track session duration, bounce rates, and referral sources.Functionality Cookies
Enable the Site to provide enhanced features and personalization. These may include remembering user login details, preferred language, or accessibility options.Targeting and Advertising Cookies
Though not actively used on our Site at this time, if enabled in the future, these cookies would track your online activity to help display more relevant advertising across other websites. They may be used by advertising networks to build a profile of your interests.Third-Party Cookies
Set by third-party services we use to embed functionality on the Site (e.g., Vimeo, YouTube, Google Fonts). We do not control these cookies, and their use is governed by the respective privacy policies of the third-party platforms.
4. Managing and Controlling Cookies
You have the right to decide whether to accept or reject cookies. Most modern browsers automatically accept cookies, but you can modify your settings to:
Block all cookies
Block third-party cookies
Notify you when cookies are being used
Delete cookies after each session
To manage cookies, consult your browser’s help section or visit:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Microsoft Edge: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies
For opt-out options from advertising cookies and trackers:
Network Advertising Initiative (U.S.)
Note: Blocking or deleting cookies may impact user experience and may disable certain features of our Site.
5. Cookie Consent and Withdrawal
When you first visit our Site, you will be presented with a cookie banner informing you of our cookie usage. By continuing to browse or by clicking "Accept," you consent to the use of cookies as described in this policy.
You may withdraw your consent or update your cookie preferences at any time by adjusting your browser settings or using a consent management tool, if available on our Site.
6. Updates to This Cookie Policy
We may periodically update this Cookie Policy to reflect changes in technology, legal requirements, or our data practices. When we do, we will revise the "Effective Date" at the top of this policy and publish the updated version on this page. We encourage you to review this policy regularly.
Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, our Privacy Policy, or our Cookie Policy, or if you require assistance with a legal matter pertaining to our services, please reach out to us through one of the following methods:
Email: hello@10pillarproductions.com
Please use this address for all general inquiries, data requests, legal notices, and formal communication. We endeavor to respond within 3–5 business days.
Business Hours:
Monday to Friday, 9:00 AM – 6:00 PM (Central Time)
We are closed on weekends and U.S. federal holidays.
For Legal Requests or Notices:
All legal notices, including DMCA takedown requests, subpoenas, and requests for arbitration, must be submitted electronically via email or through an attorney’s registered channel. Please include all necessary supporting documentation and reference the relevant section of our Terms.
For Production or Client Service Inquiries:
For production-related questions, client support, or quote requests, please use our contact form at https://www.10pillarproductions.com/contact or reach out via email with your project brief and timeline.